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CARE
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CARE is a comprehensive capacity and
patient management tool, built specifically for disaster management purposes.
It has dedicated features for COVID testing, inventory management,
teleconsultation, etc. It keeps the digital record of a patient's health and
enables treatment across different healthcare facilities.It also allows the
state/ district administrators to have a birds-eye view of the health
infrastructure at their disposal through smart dashboards and reports. Health
being one of the key elements of disaster management, this tool does a good job
at delivering healthcare with decentralised control. The asset management
modules also helps in keeping track of the requirement from the field and
ensuring effective supply of essentials.Care is open-source software with an
MIT license
Open-Source Software:
The entire codebase of this application is available to the
public. The software that formes CARE is developed on an online portal called
GitHub that hosts open-source software so that engineers from all across the
world may view the codebase of the software and contribute towards the
development of the same.
MIT License:
This is a license that explicitly allows anyone to use the
code-base of the software in whatever way they deem fit. Any person could copy
the code, modify it, reproduce it or do any such action without any consent
from the developers of the codebase.
What does this mean?
This means that it is absolutely free for anyone to utilize
the software. Since the software is built through contributions from volunteers
it is and shall always remain free for use.It is truly a piece of technology
that is built BY THE PEOPLE, FOR THE PEOPLE!!!
Capacity Management: The Corona Pandemic has brought to
limelight the shortfalls and limitations within our healthcare systems. One of
the major shortfalls in our healthcare systems is that the state administrators
or decision-makers are blind. Critical information about bed availability,
oxygen availability or stock of drugs, etc. is not available in a user-friendly
manner anywhere. There is no central or nodal agency that collects real-time
data on usage and demand for healthcare assets and services.CARE system is a
platform that makes available real-time data of all subsets within the
healthcare system of any identified location. This makes the management of
assets within a hospital easier at the same time empowering the administrators
and decision-makers to make better-informed decisions.
Patient Management :Our public healthcare system runs on
pen and paper. This leads to a multitude of issues like
·
Data
lose
·
Wastage
of time
·
Reporting
becomes tedious
·
Analysis
of large data becomes impossible
·
Communication
of information is not efficient
·
Large
manpower required for data collection and processing
With the digital patient management tool, the treatment given
to patients are improved because:
·
Patient
Data is securely stored
·
Patient
gets continued care across different facilities because of seamless data
sharing
·
Close
and effective supervision from the administration
·
Patient
also gets better access to their own medical records
·
Fetching
data is quicker, easier and more accurate.
Capacity Management :
Facility
This section deals with the Capacity Management aspect of
CARE at the facility level
STEPS TO LOG-IN
·
Go
to https://gdc.coronasafe.network on your browser. (The preferred browser is
Google Chrome)
·
Type
in the username and password generated and given to you by the administrator.
·
Click
on Log-in
STEPS TO CREATE A NEW
FACILITY
·
After
log-in, click on "Create new facility"
·
Fill
out the form. You will see the following fields
·
Facility
Type- Choose from the various types of facilities from the drop-down menu
·
Facility
Name- Name of your facility in full
·
State
·
District
·
Locale
Body- Locale body within which the facility is located in
·
Address-
Full and correct address of the facility
·
Emergency
Contact Number- phone number of the Nodal person for the facility
·
Oxygen
Capacity in litres- If your facility has oxygen storage, mention the capacity
in litres. If your facility has no capacity for oxygen storage, leave this
field blank
·
Location-
you may pin the exact location of your facility using the "Pin tool"
in the centre. The Latitude and Longitude of the facility then automatically
appear in the fields.
·
Click
on "Save Facility"
·
You
will see a notification on the top right corner of the screen confirming that
the new facility has been created.
·
To
edit your facility details, you can log-in, enter the Facility Dashboard by
clicking "View Facility". Here, on the top right corner, you can see
the option to "Update Facility Details".
Steps to enter Bed
Types/Rooms
·
Log-in
to https://gdc.coronasafe.network using your username and password. Click on
the "view facility" option.
·
Click
on the third option on the top right corner of the screen that reads "Add
More Bed Types"
·
You
will be redirected to a form. This is the same page you will be redirected to
after creating a facility.
·
In
the field for "Bed Types" there are various options in the dropdown
menu. The different options are:-
·
Enter
"Total Capacity" as well as "Currently Occupied" numbers.
NOTE: Please note that you must only select
the bed type that your facility has and leave out the bed types that your
facility does not have.
·
After
selecting each bed type, enter the values and click and "Save and Add
More"
·
Once
you have entered values against all the types of beds you have within your
facility, click on "Cancel" to go back to the Facility Dashboard
page.
·
You
can click on "Facility" on the left side of the menu anytime to get
to the Facility Dashboard.
·
Here
you can see, under basic details of the Facility, the "Bed Capacity"
of the Facility. Each bed type is marked on a different card, each card showing
the total capacity and the currently occupied number.
·
You
may edit the numbers by clicking on the "Edit" option on the
concerned card.
Steps to add the number
of doctors working in the Facility
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on "View Facility" on the Facility card already created
·
On
the bottom right side of the page, the option to "Add more Doctor
Types" is visible. Click on it.
·
You
will be redirected to a page. If you have just created a new facility and added
the total capacity, this is the page you are automatically routed to.
·
In
the field for "Area of specialisation," you can find different types
of doctor like general medicine, pulmonology etc. For any other specialist that
is not mentioned in the drop-down menu, click on "Other specialty".
·
Add
the number of doctors you have for all of the categories that you have
available.
·
Click
on "Save and add more" after entering for each category.
·
Only
you have entered data for all available categories, click on
"Cancel".
·
You
will be directed to the Facility Dashboard where you can check the numbers you
have just added. The "Doctor List" appears under the "Total
Capacity" list.
·
To
edit the numbers, you may click on "Edit" option on the concerned card.
Steps to update Room
Occupancy or edit Total Capacity
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on "View Facility" on the Facility card already created.
·
You
can see the "Total Capacity" dashboard below the basic details of
your facility.
·
Each
card in the dashboard is marked for a particular bed type. Click on
"Edit" on the respective card of the bed type that you want to edit.
·
You
will be directed to a page with fields for "Total Capacity" and
"Currently Occupied" fields. Here, you can amend the values as
needed.
·
Click
on "Update Bed Capacity" to save the change.
Steps to add Daily
Triage details
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on "View Facility" on the Facility card already created.
·
You
will be directed to the Facility Dashboard.
·
Here,
on the right side bottom of the page, is "Add Triage". Click on it.
·
In
the form, add the date, and then fill out the fields below.
·
Click
on "Save Triage".
·
You
will be routed to the Facility dashboard. Scroll to the bottom of the page to
see the table for "Corona Triage"
·
You
may edit the numbers by clicking on the "Edit" option on the right
side against each date.
Location Management
The Location management module in 'Care' enables the
facilities to transfer movable assets in between them.
STEPS TO CREATE NEW
LOCATION
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
the “Facility” tab on the left.
·
Click
on "View Facility" button under the concerned Facility name
·
Click
on "Location Management" button on the top right side of the page.
·
Click
on "Add location" button.
· Fill in the requid
name: Facility name
Description: Fill details related to facility location and other relevant information related to the facility.
·
Click
on "Add Location" button to update the record.
STEPS TO LOG MOVEMENT
OF THE ASSET FROM ONE LOCATION TO THE OTHER
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on "Asset" tab.
·
Click
on "Scan Asset QR" button
·
Scan
the QR Code pasted on the particular asset.
·
Click
on "Update Asset" button on the right.
·
Under
the location, choose the required location and click update.
NOTE: You can view the movement history of
asset below asset details within Transaction History.
Asset Management
The asset management module in 'Care' gives the user a list
of all available internal and external assets in a specific district/facility.
The user can add and update assets depending on the user level.
STEPS TO CREATE A NEW
ASSET
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
the “Facility” tab on the left.
·
Under
the Facility name, Click on "View facility"
·
On
the top right corner, click on 'Create Asset' button.
·
Fill
in the necessary details and click on the 'Update' button to add your asset to
the list.
·
Click
on "Print QR" button on the top right on the asset details page.
·
Click
on "Print QR Code" button to print the QR Code.
·
Affix
the QR Code on the asset for identification and monitoring.
STEPS TO CHECK THE
STATUS OF AN EXISTING ASSET
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
the “Asset” tab on the left.
·
Search
for the asset to view it's details
·
You
can also choose to filter the assets based on whether it is an external or
internal asset
·
The
status of the asset, name of the facility, location etc. can be viewed after
clicking on the 'Details' button corresponding to each asset.
STEPS TO UPDATE AN
EXISTING ASSET
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
the “Asset” tab on the left.
·
Search
for the asset to view its details
·
Click
on the 'Detail' button of the particular asset
·
Click
on the 'Update detail' button on the top right, and update the asset details.
·
Click
on the 'Update' button to save the changes.
CARE: User Management: CARE was initially deployed in
Ernakulam district of Kerala where the officials of the National Health Mission
and the Department of Health Services, Kerala depend on it for managing the
large number of COVID patients that they have. The tool was later deployed
across 5 states and is in the process of deployment in 8 more states.As of 03rd
February, 2022, the system has managed over 3.5 Lac patients and shifted over
1.2 Lac patients between different health facilities within the district.There
are various levels of Users within CARE:
Volunteer: A volunteer that is linked to a
facility has access to view all information saved within the facility but
cannot edit it.
Pharmacist: A Pharmacist that is linked to a
facility has access to view all patient and facility information saved within
the facility but cannot edit it.
Staff: This is the staff (data entry/
administrator) within a facility. The staff has access to all the patient
details within the facility and may amend or add more information.
Staff (Read-Only): This is the staff (data
entry/ administrator) within a facility. The staff has access to all the
patient details within the facility but cannot amend or add more information.
Doctor: The doctor, if linked to a facility
has full access to all patient information within the facility. Only individual
patients may also be linked to the doctor for teleconsultation or specialist
consultation. In that case, the doctor has access to the records of only that
particular patient.
Localbody Admin: The Localbody admin can see the list
of positive cases in a day within their local body (Panchayat, municipality, or
corporation). If they are linked to a facility they have full access to all
information of the patient within the facility.
Ward Admin: The ward admin can see the list of
positive cases in a day within their ward in the external result module. If
they are linked to a facility they have full access to all information of the
patient within the facility. They may also add/edit patient information within
the facility.
District Admin: The district admin has full access
to all facilities registered within the district and all patients within those
facilities.
District (Read-Only) Admin: The district admin has full access to view information of all facilities registered within the district and all patients within those facilities. But no edit permission is given.
District Lab Admin: Can view and edit all lab information
and all sample details within the district
State Admin: The state admin has full access to
all facilities registered within the state and all patients within each
facility.
State (Read-Only)
Admin: This user can
see all facilities and patients registered in the state but cannot edit the
information.
State Lab Admin: Can view and edit all lab
information and all sample details within the state
The user creation is done in a decentralized manner where
every user can generate users with an equal level of access or a lower level of
access.For Eg: A district admin that has the maximum user access, can create
any user type while a volunteer with the minimum access can only create another
volunteer in the system.
Note: District admins and state admins
have the right to delete any users falling below their level in hierarchy.
STEPS TO Log-in
·
Go
to https://gdc.coronasafe.network on your browser. (The preferred browser is
Google Chrome)
·
Type
in the username and password generated and given to you by the administrator.
·
Click
on Log-in
STEPS FOR CREATING NEW
USERS
·
Log-in
with, District Administration Credential
·
Click
on the "Users" Tab,
·
You
will see All User already created within CARE.
·
Click
on "Add New User" and fill out the form.
·
User
Type- Choose from the option given in the drop-down menu
·
Phone
Number-
·
Facility
Name- If your facility is already registered under Care, type in and choose
your facility from the drop-down menu. If it is a new facility then space can
be left blank.
·
Username-
Create a unique username
·
Date
of Birth- Enter users date of birth
·
Password-
Set a password
·
Confirm
password
·
First
Name
·
Last
Name
·
Email
Address
·
State
·
District
·
Local
body
·
Click
on the "Save User" Button. Now you can log in with the new user
credentials.
STEPS FOR LINKING A
USER TO A FACILITY
·
Log-in
with, your credential
·
Click
on the "Users" Tab,
·
You
will see All User with the following information:
·
Username
·
Role
- Type of the User
·
District
·
Facility
·
Click
on the "Click here to show" button below "Facilities" to
see the linked facility to the User.
·
To
link a new Facility to the User. Click on the "Link new facility"
button, Search the Facility by typing the name, select the facility from the
Droplist and Click on the "ADD" button. (Multiple Facilities can be
linked to a single User).
·
To
remove a linked facility, Click on the "Red" button against the name
of the facility.
FAQs-
Sometimes when a user logs in, he/she may see the option
"create facility" in the Facilities tab rather than the details of
the hospital. This is because the user is not linked to any facility at the
moment. The user will be able to see only those facilities that he/she is
linked to in the facilities tab.
WHAT IS THE FUNCTION OF
A SHIFTING APPROVAL FACILITY? The function of a shifting approving facility is to enable
all shifting of patients within its jurisdiction. It is the shifting approving
facility that triggers all shifting requests, allots beds, coordinates in
ambulance mobilisation and also takes care of the entire data transfer and
coordination to ensure a patient is smoothly from home to a hospital or between
different hospitals.
STEPS TO CREATE A
SHIFTING APPROVAL FACILITY
·
Part 1: Register Person Managing (Nodal
Officer) of the Shifting Approval Facility
·
Log-in
with, District Administration Credential
·
Click
on the "User" tab.
·
Click
on the "Add New User" Button
·
Fill
out the form. You will see the following fields
·
User
Type- Choose the type of User as STAFF.
·
Phone
Number- Input contact number of the user
·
Username-
Input a unique user name.
·
Date
of Birth- Input date of Birth of User
·
Password-
Input password for the new user
·
Confirm
Password- Reenter the Inputted password
·
First
Name- First name of the user
·
Last
Name- Last name of User
·
Gender-
Choose the Gender of the user from the Droplist menu
·
State
·
District
·
Local
Body
·
Click
on the "Save User" Button.
· Part 2:
Create New Shifting Approval Facility
·
Log-in
with, Shifting Approval Staff Credential
·
Click
on "Create New Facility"
·
Fill
out the form. You will see the following fields
·
Facility
Type- Select the "SHIFTING CENTER" from the drop-list menu.
·
Facility
Name- Input name of the facility as "XYZ Shifting Center"
·
State
·
District
·
Local
body
·
Ward
·
Address
·
Pincode
·
Emergency
Phone number- This must be the number of the nodal person for that facility.
·
Click
on the "Save Facility" Button
·
Click
on the "Facility" tab located in the top-left corner to see the
shifting approval center.
·
To
get all data related to shifting, Click on the "Shifting" tab.
·
Part 3: Creating individual log-ins for all
members of the shifting team.
·
The
Nodal Person for the facility (with staff level user id for the shifting
facility can create staff ids for all members of the shifting team.
·
Log-in
with, your credential
·
Click
on the "User" tab.
·
Click
on the "Add New User" Button
·
Fill
out thePart 3: Creating individual log-ins for all members of the shifting
team.
·
The
Nodal Person for the facility (with staff level user id for the shifting
facility can create staff ids for all members of the shifting team
·
Log-in
with, your credential
·
Click
on the "User" tab.
·
Click
on the "Add New User" Button
·
Fill
out the form. You will see the following fields
·
User
Type- Choose the type of User as STAFF.
·
Phone
Number- Input contact number of the user
·
Facility-
Here select the shifting center that you have set up
·
Username-
Input a unique user name.
·
Date
of Birth- Input date of Birth of User
·
Password-
Input password for the new user
·
Confirm
Password- Reenter the Inputted password
·
First
Name- First name of the user
·
Last
Name- Last name of User
·
Gender-
Choose the Gender of the user from the Droplist menu
·
State
·
District
·
Local
Body
·
Click
on the "Save User" Button.
WHAT IS A RESOURCE
REQUEST APPROVING/FULFILLING FACILITY?The hospitals, especially during dire times like a pandemic
will need constant supply of resources. When such request for resources are
made from multiple hospitals, there needs to be a central administrative body
managing such requests and ensuring that the relevant requests are fulfilled. Such
a body is called the Resource Request Approving Facility. The same can be set
up at ward, panchayat, district state or national level depending on the
requirement. Such bodies where set up at the state and district level during
the second wave of COVID to manage the supply of Oxygen.
WHAT IS A RESOURCE
APPROVING/FULFILLING AUTHORITY? The resource requests, once approved by the resource
approving authority needs to be fulfilled by somebody. This is the resource
fulfilling authority. The resource approving authority, once a resource request
is seem as relevant, will approve it and forward it to the resource fulfilling
facility. It is this team that ensures the resource reaches the required place.
In case of pandemic, the resource fulfilling facility for oxygen was the dept.
Of industries and various oxygen plants. There may be different resource
fulfilling authority for different types of resource requests. While oxygen
plans may be fulfilling requests for oxygen, it may be pharmaceutical companies
fulfilling requests for life-saving drugs.
STEPS TO CREATE A
REQUEST APPROVAL FACILITY
·
Part 1: Register Person Managing (Nodal
Officer) of the Request Approval Facility
·
Log-in
with, District Administration Credential
·
Click
on the "User" tab.
·
Click
on the "Add New User" Button
· Fill out the form. You will see the following fields
· User Type- Choose the type of User as STAFF.
·
Phone
Number- Input contact number of the user
·
Username-
Input a unique user name.
·
Date
of Birth- Input date of Birth of User
·
Password-
Input password for the new user
·
Confirm
Password- Re-enter the Input password
·
First
Name- First name of the user
·
Last
Name- Last name of User
·
Gender-
Choose the Gender of the user from the droplist menu
·
State
·
District
·
Local
Body
·
Click
on the "Save User" Button.
·
Part 2: Create New Request Approval Facility
·
Log-in
with, the new Request Approval Staff Credential
·
Click
on "Create New Facility"
·
Fill
out the form. You will see the following fields
·
Facility
Type- Select the "REQUEST APPROVAL CENTRE" from the drop-list menu.
·
Facility
Name- Input name of the facility as "XYZ Request Approval Center"
·
State
·
District
·
Local
body
·
Ward
·
Address
·
Pincode
·
Emergency
Phone number- This must be the number of the nodal person for that facility.
·
Click
on the "Save Facility" Button
·
Click
on the "Facility" tab located in the top-left corner to see the
request approval centre.
·
To
see all resource requests that come in, click on the "Resources" tab
on the left side of the screen.
·
Part 3: Creating individual log-ins for all
members of the request approval team.
·
The
Nodal Person for the facility (with staff level user id for the request
approval facility can create staff ids for all members of the request approval
team.
·
Log-in
with, your credential
·
Click
on the "User" tab.
·
Click
on the "Add New User" Button
·
Fill
out the form. You will see the following fields
·
User
Type- Choose the type of User as STAFF.
·
Phone
Number- Input contact number of the user
·
Facility-
Here select the request approval centre that you have set up
·
Username-
Input a unique user name.
·
Date
of Birth- Input date of Birth of User
·
Password-
Input password for the new user
·
Confirm
Password- Re-enter the Input password
·
First
Name- First name of the user
·
Last
Name- Last name of User
·
Gender-
Choose the Gender of the user from the Droplist Menu
·
State
·
District
·
Local
Body
·
Click
on the "Save User" Button.
NOTE: The same process is followed to set
up the REQUEST FULFILLING CENTRE as well.
Adding a patient to
your facility
This section deals with adding a new patient to your facility.
The patient may be new to CARE or may have been someone who was registered in
CARE previously.
Steps to create a
Patient in the CARE system
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on "View Facility" on the Facility card already created.
·
Click
on "Add Details of a patient" on the left side of the screen.
·
Enter
the details of the COVID suspect/ patient into the form.
NOTE: Please enter the Phone number and
the date of birth accurately.
·
Basic
details of the patient/suspect, recent travel history and well as medical
history need to be filled in.
·
click
on "Add COVID Patient/ suspect" to save the details of the patient.
·
Now,
you will be directed to the consultation form. One of the following chapters
will deal with the consultation form.
·
To
access the details of the patients, you can either Log-in and click on
"View Facility". In the Facility dashboard page, on the left half,
click on the option "View Patients". Here you can see cards for all
the patients generated. Alternatively, you could click on the
"Patients" tab on the left side of the screen to view all the patient
cards generated.
·
To
edit details of the patient, click on the patient card, once the patient
profile opens, click on "Update Details" on the top right corner of
the page.
NOTE: A patient is uniquely identified in
the system by linking the name of the patient to his/her phone number and Date
of Birth. Hence, please pay special attention while entering the date of birth
and phone number of the patient.
Steps to fetch the
details of a patient already registered within CARE
These steps are to be followed by the receiving facility to
add the patient profile into their facility.
Log into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on "View Facility" on the Facility card already created.
·
Click
on "Add Details of COVID Suspects" on the left half of the screen.
·
Type
in the phone number of the patient into the form.
·
The
system will recognise that the particular phone number has been used to
register a patient within the system previously. A Pop-up window will appear
with the Name and the Unique Patient Code of the patient.
·
If
the name of the transfer patient does not appear in the pop-up window, select
"I confirm that the Patient/Suspect is different from the above
list". But if you do see the name of the transferee patient on the pop-up
window, then select "I want to transfer the suspect/patient to my
facility" and click on "Continue".
·
Another
pop-up window will appear, where you have to select the name of the patient
from the drop-down menu and then enter their Date of Birth. The Date of birth
is linked with the patient records and confirms the identity of the patient
being transferred.
·
Click
on "Transfer suspect/patient".
·
Now
you have successfully fetched the details of the patient into your facility.
You can view the patient card in the "Patient/Suspect" tab on the
left side of the screen.
Steps to Register a
Second Patient with Same Phone Number
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password
·
Click
on 'view Facility' to open the facility
·
Click
on the 'Add Details of a Patient' button
·
Add
the following details in the form:
·
Phone
Number - Enter the phone number of the patient
·
Since
the number is already present in the system, A windows pop-up, check the
patient name in the list
·
If
the name is not present in the pop-up, click on the red button mentioning 'I
confirm that the suspect/ patient I want to create is not on the list.
·
Click
the 'Continue' Button
·
Enter
the remaining Basic details of the patient/suspect, recent travel history, and
medical history that needs to be filled in.
·
click
on "Add COVID Patient/ suspect" to save the details of the patient.
·
To
view the patient details, on the left side, click on the 'Patient' Tab.
·
A
file may be uploaded to a patient card. Please note that this is different from
the file uploaded to a consultation.
·
The
file uploaded on the patient card is meant to capture any important documents
relating to the patient's identification (like patients Aadhar card, KASP card
etc) or any important documents such as insurance papers. Audio recordings
related to patient can also be uploaded to patients record.
STEPS TO UPLOAD FILE TO
PATIENT CARD
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on the 'Patient' tab, on the left.
·
Click
on the Patient's name.
·
Scroll
down the page, on the right side, click on the 'view/upload patient files'
button.
·
Under
New File, Click on the 'Choose file' button and select your file to be
uploaded.
·
In
the File name column, specify the file name.
·
Click
on the 'Upload' button, to upload the file.
·
On
the Top right, you will get a notification on successful upload.
·
To
view the uploaded file, on the left, click on the 'Patient' tab, Scroll down
the page, click on the 'view/upload patient files' button. Under the view
patient files, you will find the uploaded file.
STEPS TO UPLOAD AUDIO
FILE TO PATIENT CARD
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on the 'Patient' tab, on the left.
·
Click
on the Patient's name.
·
Scroll
down the page, on the right side, click on the 'view/upload patient files'
button.
·
Click
the “record” button, once the recording is over, click the “stop” button.
·
Click
on the “re-record button” if you want to record, else click on the “save”
recording button to save the audio file to the patient card.
·
To
view the uploaded audio file, on the left, click on the 'Patient' tab, Scroll
down the page, click on the 'view/upload patient files' button. Under the view
patient files, you will find the uploaded audio file.
WHO IS A VOLUNTEER?A volunteer could be any person, may
not necessarily be a qualified caregiver like a doctor or a nurse, but an
active member of the community, or even a friend or relative who wants to
support the patient by monitoring his data, giving counselling or simply
monitoring the health condition.
How to assign volunteer
to a patient
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password
·
Click
on "Patient" tab.
·
Click
on Patient Name.
·
Scroll
down, click on "Assign to a volunteer" button on the right side of
screen
·
A
pop-up screen will appear, click on "Assign a volunteer"
·
Type
the name of volunteer to be assigned. Select the volunteer from the drop down
and click "Submit" button.
·
A
notification will be designed on the top of patient card that the volunteer is
assigned to the patient.
·
Once
a volunteer is assigned to a patient, the volunteer, upon logging in will be
able to see all the details to that patient. He/she will receive regular
updates on the status of the patient.
NOTE : If you want to remove the assigned
volunteer from a patient card, follow till step 5 and click on
"Clear" button and then "Submit" button.
·
Steps to add Consultation Details of
a Patient
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on the "Patient" tab on the left side of the screen.
·
Find
the patient card for the patient you an to add consultation details for, and
click on it.
·
Scroll
down and click on "Add Consultation" on the right side of the screen.
·
Fill
out the form with the following fields:-
·
Symptoms-
More than one symptom can be selected here.
·
Details
of Examination
·
Prescribed
Medication
·
Category-
A patient is categorised as Category A (Mild), Category B (Moderate) or
Category C (Severe) based on a few parameters. For the guidelines on the
categorization of patients, please refer below.
·
Decision
after OP Triage
·
Admission
Details- if admitted
·
Click
on "Add Consultation" to save.
·
The
consultation details can be viewed by finding the patient card in the
"Patients" tab on the left side of the screen. Click on the patient card.
Scroll to the bottom to see the Consultation History. Click on "View
Consultation/consultation updates" to see all details.
·
Multiple
consultation cards can be saved for any patient.
Adding consultation
update
·
Steps
to add daily round details of a patient
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on the "Patients" tab on the left side of the screen.
·
Find
the patient card for the patient you want to add daily rounds details for.
·
Click
on the patient.
·
Scroll
down to the "Consultation History" section.
·
On
the right side of the consultation card, you can see the option "Add
Consultation Update". Click on the same.
·
Fill
out the form.
NOTE: If the patient is recommended
discharge, this form is where you record the same.
To view the records, go to the "Patients" tab on
the left side of the screen. Find and click on the patient card. Scroll down to
the "Consultation History" section. On the left side of the
consultation card, you can see "View Consultation/Consultation
Updates". Click on the same. You will be directed to a page with
consultation details and the details of the consultation updates below it.
Click on "View Details" under Updates to expand and see all the
information.
Updating an existing
consultation page
HOW TO UPDATE AN
EXISTING CONSULTATION PAGE
·
Log
into https://gdc.coronasafe.network
·
Log
in using your username and password.
·
Click
on the 'Patients' tab, on the left.
·
Click
on the Patient's name.
·
Scroll
down, in the consultation history section.
·
Click
on "View/View Consultation" button.
·
On
the top right corner, click on "Update Details" button.
·
Make
required changes to the consultation form and click on "Update
Consultation" button to update the record.
·
Attach
diagnostic reports
·
A
file may be uploaded to a patient's consultation. Please note that this is
different from the file uploaded to a patient card.
·
The
file uploaded on the patient's consultation is meant to capture any diagnostic
reports like scan/X-Ray reports of the patient. The feature support file of any
format.
Steps to Upload File on
Consultation
·
Log
into https://gdc.coronasafe.network
·
Log
in using your username and password.
·
Click
on the 'Patients' tab, on the left.
·
Click
on the Patient's name.
·
Scroll
down, in the consultation history section, on the consultation card, click on
the 'view/upload consultation files' button.
·
Under
New File, Click on the 'Choose file' button and select your file to be
uploaded.
·
In
the File name column, specify the file name.
·
Click
on the 'Upload' button, to upload the file.
·
On
the Top right, you will get a notification on successful upload.
To view the uploaded
file:
On the left, click on
the 'Patient' tab, Scroll down the page, Under Consultation history, click on
the 'view/upload consultation files' button. Under the view consultation files,
you will find the uploaded file. -OR-On the left, click on the 'Patient' tab,
Scroll down the page, Under Consultation history, click on the 'View
Consultation/Consultation Updates' button. Scroll down the page, you will find
the uploaded file.
Steps to Upload Audio
File on Consultation
·
Log
into https://gdc.coronasafe.network
·
Log
in using your username and password.
·
Click
on the 'Patients' tab, on the left.
·
Click
on the Patient's name.
·
Scroll
down, in the consultation history section, on the consultation card, click on
the 'view/upload consultation files' button.
·
Click
on "Record" button to start the recording and click on
"Stop" button once recoding is completed.
·
Click
on "Save Recording" to upload the audio file to consultation.
·
Record
investigation details
Steps to Record
Investigation Details
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
the “Patients” tab on the left.
·
Select
the patient from the list or you can search them by name or phone number.
·
Click
on the patient’s name to view the dashboard.
·
Scroll
down until the “Consultation History” section.
·
Click
“View Consultation/Consultation Updates”.
·
Click
on "Investigations Tab" and click "Create Investigation"
·
Select
Investigation/Groups. Update the form accordingly.
·
Scroll
down and click on "Save Investigation" button on the left.
·
Viewing
the investigation
·
To
view back the investigation, you can choose the “View" button against the
specified date on the "Investigations” tab within the consultation page.
·
Comparative
View/ Table View
·
To
compare results over time for the patient, click the “patients” tab.
·
Identify
the patient and click on it to go to the patient’s dashboard.
·
Scroll
down and you will see the “Investigation Summary” option on the right side.
·
Click
on it and select which investigation report summary to get a comparative report
on the patient
NOTE : Click on the "Print
Report" button to print the particular investigation/table View
View Patient Note
How to view Patient Note.
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on "Patient" tab.
·
Click
on Patient Name.
·
Scroll
down, click on "View Patient Notes" on the right side.
·
Input
the note in the field and click on "Post your Note".
·
You
can view the new note along with past history.
Log- Update a Patient
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password
·
Click
on the "Patient" tab.
·
Click
on Patient Name.
·
Scroll
down the page, under Consultation History, Click on the 'View
Consultation/consultation Updates' button
·
On
the top right corner, Click on the 'Log Update' button.
·
Measured
At : This field will mark the date and time of the log
·
Round
Type : Select the round type from the droplist, Whether normal or critical
care.
·
Copy
Previous Log : select the yes or no button to copy the previously logged data.
· Save : Click the button to save the data.
How to create a normal
round log update ?
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password
·
Click
on the "Patient" tab.
·
Click
on Patient Name.
·
Scroll
down the page, under Consultation History, Click on the 'View Consultation/consultation
Updates' button.
·
On
the top right corner, click on the 'Log Update' button
·
Under
round type, select normal from the Droplist
·
Select
the yes or no button to copy the previous value.
·
Fill
the fields in the form.
·
Click
the 'Save' button on the bottom right corner to save the data.
How to create a critical care update ?
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password
·
Click
on the "Patient" tab.
·
Click
on Patient Name.
·
Scroll
down the page, under Consultation History, Click on the 'View
Consultation/consultation Updates' button
·
On
the top right corner, click on the 'Log Update' button
·
Under
round type, select critical care from the Droplist
·
Select
the yes or no button to copy the previous value
·
Fill
in the form and select the 'save' button on the bottom right of the page.
·
Select
the parameters and fill in the details.
·
NB:
All parameters are not mandatory.
·
Scroll
down to the bottom and click the 'complete' button to save it.
Tele-Medicine Module
STEPS TO ENABLE TELEMEDICINE
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
the “Patients” tab on the left.
·
Identify
and click on the patient that you want to enable telemedicine doctor.
·
You
must first file a consultation for the patient by clicking “Create
Consultation".
·
In
the consultation form, once you have scroll down you will see “Telemedicine”
with the option Yes and No.
·
Choose
Yes.
·
You
may also select the time for the doctors or staff from your own facility to
review the patients' status by setting “Review After”. Then, assign a
telemedicine doctor within your district by clicking “Assign to” and select the
doctor’s name.
·
Certain
actions can be assigned to the following telemedicine doctor by selecting the
“Action”.
·
To
save click “Add Consultation”.
·
Once
the update is saved, a notification will appear on the top-right corner of the
page.
·
Once,
telemedicine is enabled for a patient, on the patient dashboard, top, you will
see a banner stating the name of the doctor the patient is assigned to.
·
When
the telemedicine doctor records any consultation for the patient in the
"consultation updates", the facility will see a notification panel
upon clicking the "Notification" on the left side navigation bar.
Telemedicine Doctor
STEPS FOR TELEMEDICINE
DOCTOR
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on the “Patients” tab on the left to see all the patients assigned to you
through telemedicine.
·
Identify
and click on the patient that you want to review.
·
Scroll
down until “Consultation History”.
·
Click
“View Consultation/Consultation Updates”.
·
Under
the Consultation Update, you can click on “Update Details” to see the saved
details on the patient.
·
You
can opt "Yes" for telemedicine and assign the patient to any doctor.
There is also an option to schedule a review after a certain number of hours.
·
If
the facility where the patient is actually admitted did an update on your
patient, then the doctor will be notified. To view it, click on the “Notification”
tab on the left side of the screen to open up the notification panel.
Shifting a Patient:CARE has a shifting module to ensure
seamless shifting of patients between facilities.This is achieved by dividing
the shifting process into smaller steps and having separate individuals within
the shifting team carry it out.
The shifting process may be split into:
Initiating Shifting
Request: This is
done by the facility from which the patient needs to be moved out. The facility
administrator opens the patient card and initiates a shift. Here, the user may
specifically mention a destination facility or leave it up to the shifting team
to decide that. Emergency shifts may be flagged.
Once the shifting request is initiated, the shifting team
gets access to the patient card.
Approving Shift: A doctor in the shifting team
accesses the condition of the patient and approves the shift by confirming if
the patient does need to be shifted. Once the shift is approved by the doctor,
the logistics team gets into action.
Deciding the
destination facility:
Here the shifting team looks at the health condition of the patient, the place
the patient belongs to, and other factors to identify a suitable hospital with
a bed availability to shift the patient to. The bed availability is confirmed
by the team with the help of the District Level Capacity Dashboard.
Confirming Destination: This step is carried out by the
destination facility. The facility sees the request from the shifting team to
shift the said patient into their facility and confirms that they have the bed
and other resources to treat the patient.
Booking an ambulance: The shifting team members now find an
ambulance available to pick the patient up from the initial facility and
transport him to the destination facility. To do this the SURAKSHA SUPERHERO
AMBULANCE NETWORK is used.
Transfer in progress: Once the patient gets picked up by
the ambulance, the destination facility gets a prompt that the patient is on
his way to their facility. The destination facility makes arrangements to
invite the patient in.
Shift complete: When the patient reaches the
destination facility, the user at the destination facility clicks on
"Transfer the patient to my facility" to shift the entire medical
records of the patient from the previous facility to their facility.With this
the shifting process is complete.
Steps to Shift Patient
From One facility to Another Facility
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on the 'Patient' tab and Identify the patient to be shifted.
·
Click
on the Patient's name to view the patient dashboard.
·
Scroll
down the page, on right, click on the 'Shift Patient' button
·
Fill
out the form with the following details:-
·
Contact
Person at facility- Enter your name.
·
Contact
Person phone- phone number of the in charge of the facility
·
Name
of shifting approving facility- Type the name and select from the droplist.
·
what
facility would you like to assign the patient to- if you are particular about
sending the patient into a specific facility mention it otherwise keep it
blank.
·
Is
this an Emergency?- Flag according to the situation.
·
Is
this an upshift?- Transferring from smaller facility to higher facility
·
Preferred
Vehicle- Select the vehicle from the droplist
·
Preferred
Facility Type
·
Reason
for shift
·
Click
the "submit" button and on successful submission, a notification
popup in the top right corner.
·
To
view the shifting progress on a Patient, on the left, click on the
"Shift" tab.
STEPS ON PROCESSING A
SHIFT
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
On
the Left, Click on the "Shifting" tab to see all the shifting
requests.
·
Input
the Name on the Top, to process a particular patient.
·
Click
on the "All detail" button to see the patient card detail
·
Click
on the "Update Status Detail" button, select the status of the shift
and update it.
·
Click
on the "Submit" and a notification popup in the top right corner when
the status is changed successfully.
·
As
the shifting passes through the different stages of shift as explained
previously, open the card again and click on the "Update Status
detail" button, to update the status, and click on the 'submit ' button to
save the data.
·
Repeat
this Step till the patient shifting is completed.
Step to Receive Shifted
Patient to a Facility
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
On
the left, click on the 'Shift' tab.
·
If
you want to filter the card, Click on the filter, input the Facility name under
the 'Assigned Facility'.
·
Look
out for cards under the "Transfer in progress" list in the shifting
tab.
·
Click
on "Transfer to Receiving Facility" to import the patient card to
your facility.
·
Then
the status of the shift automatically transferred to complete status.
How to record discharge
of a patient
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
On
the left, click on the 'Patient' Tab and Identify the patient you want to
discharge.
·
Click
on the name of the patient to get all the details.
·
Scroll
down, and click on the 'Consultation Update'
·
Add
all the consultation details and checkmark 'Recommend Discharge'.
·
Click
on the 'Save Consultation Update' button to save it.
·
Scroll
down the page, on right, click on the 'Discharge from care' button and a pop-up
window will be shown.
·
Fill
out the question in the pop-up window and click on the "Proceed to Discharge"
button.
·
You
have now successfully discharged the patient.
·
To
view all discharged patients from your facility, click on the 'Patient' tab on
the left, click on the Discharge tab on the right and you will have a list of
all discharged patients.
Step to Get Discharge
Summary
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
On
the left, click on the 'Patient' tab, Click on 'Discharged' tab on the right
side of the screen, to get the list of all discharged people.
·
Identify
the patient and click on the name of the patient.
·
Scroll
down the page, on the right, click on the 'Discharge summary' button.
·
On
the popup message, input the email id to receive the summary report and click
on the 'Submit' button.
·
You
will receive the discharge summary on the email that you have submitted in the
previous step.
How to access the death
report of a patient:There
are several disease statuses for a patient. Once a patient has passed away
after being admitted to a facility, you can generate a digital death report for
the deceased.
The steps to generate a
death report are as follows:
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on "Patient" tab.
·
Go
the patient card.
·
On
the top right corner, click on "Death Report"
·
Fill
in the required details including cause of death. Please refer to the image
below for further details.
·
Click
on "Preview" to view and verify the details that you have entered.
·
Click
on "Print Death Report" to save the document.
STEPS TO UPDATE PATIENT
DISEASED STATUS
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
On
the left, click on the 'Patient' Tab and Identify the patient you want to
update
·
Click
on the name of the patient to get all the details.
·
On
the right side click on "Update Details" button.
·
Under
"COVID Disease Status" option select from the following:
·
POSITIVE
: Patient is COVID positive
·
SUSPECTED
: Patient is a COVID suspect
·
NEGATIVE
: Patient is tested negative
·
RECOVERED
: Patient recovered from COVID
·
EXPIRED
: Patient died due to COVID
·
Scroll
down, on the bottom right click "Save Details" button to update the
status.
Managing resources:The inventory and resource management
system is a subsystem of CARE that enables any Facility administrator to keep
track of the movement of stock within their facility.
Steps to edit stock in
inventory into the inventory management system of CARE
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on view Facility to see your facility dashboard.
·
On
the right side of the page, there is an option that reads as "Inventory
Management". Click on the same.
·
Click
on "Add Inventory" on the top left corner.
·
Under
the Inventory name, choose the Item that you wish to add or subtract from the
inventory.
·
Under
"Status", choose whether you wish to "add stock"(in case of
purchase) or "use stock"(in case of usage).
·
Mention
the quantity of the item and the units.
·
Click
on "Add inventory to save this information"
·
Inventory
Summary page shows a list of all the items in your inventory and their
quantities. Click on each of these items in the inventory list to see the log
of all purchases and usages of that particular item.
·
You
may also choose to set minimum levels of inventory for each item, by clicking
on "Set minimum quantity required". Once the stock of the inventory
goes below the set minimum level, a flag of "LOW STOCK" shows up next
to the item.
Setting minimum
threshold limit for each item within the inventory.
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your username and password.
·
Click
on view Facility to see your facility dashboard.
·
On
the right side of the page, there is an option that reads as "Inventory
Management". Click on the same.
·
On
top of the page, you will see an option "Minimum Quantity Required".
Click on the same.
·
Click
on the option on top 'Set minimum Quantity"
·
In
the form that appears, under "Inventory Name" please select the item
for which you want to set a minimum quantity. Mention the minimum quantity
required and the units for each such item.
·
Click
on "Set" to save.
·
You
can see a list of such quantities saved for each item in the "Minimum
Quantity Required" page. This information can be edited at any point by clicking
on "Update" against each of these items.
·
Once
you have set these minimum limits, whenever an item goes below the minimum set
limit, in the Inventory summary, a "Low Stock" Flag appears against
such items. This notifies the administrator to procure the said items at the
earliest.
Steps to Raise a
resource request
·
Log
into https://gdc.coronasafe.network
·
Log-in
using your staff username and password.
·
Under
your facility name, click view facility
·
On
the top-right corner, click on "Resource Request" button.
·
Fill
out the form. You will see the following fields
·
Name
of Contact Person at Facility-
·
Contact
Person phone- Number to contact for any clarification during the process
·
Name
of approving facility- Input the district level approving facility
·
Is
this an emergency- As per the requirement select yes/no.
·
Category-
Select the specific category
·
Sub-Category-
Select the specific sub-category
·
Request
title- Input requirement as title
·
Reason
for request- Input the specific quantity and request required.
·
On
the Bottom right, Click "Submit" bottom.
·
On
the left tab, click "Resource" and you will see the status of the
request raised.
Approving/Fulfilling a
Resource Request
STEPS TO APPROVE/FULFIL
A RESOURCE REQUEST
·
Log
into https://gdc.coronasafe.network
·
Log-in
using resource approving authority username and password.
·
On
the left tab, Select 'Resource' to see all the resource requests.
·
On
the request card, Click 'All details' to see all the details of the specific
request
·
On
the top right, click on the 'Update Status Detail' button to update details.
·
Fill
out the form. You will see the following fields
·
Status-
Select the status of the request from the Droplist
·
Assigned
to- Assign the request managing to specific staff
·
What
facility would you like to assign the request to- Mention any specific facility
to fulfill the requirement (optional)
·
On
the bottom right, Click 'Submit' to update the details.
·
Repeat
the steps from 3 to 7, and keep on updating the "status" field using
the Droplist.
·
To
comment on the request, select 'Resource' on the left tab, to see all the
resource requests. Click 'All details' to see all the details of the specific
request. In the comment box below, you can input your comments.
·
To
view all completed requests, select 'Resource' on the left tab, to see all the
resource requests. At the top center, select 'Completed' button to see all
completed requests.
HOW TO COMMENT ON A
RESOURCE REQUEST
·
Log
into https://gdc.coronasafe.network
·
Log-in
using resource approving authority username and password.
·
On
the left tab, Select 'Resource' to see all the resource requests.
·
On
the request card, Click 'All details' to see all the details of the specific
request
·
Scroll
down to the bottom of the page.
·
Type
in your comments under comments column and click on "Post Your
Comment" button to update your comment.
Capacity Management :
District Level
This section deals with the Capacity Management aspect of
CARE at the facility level
Capacity Dashboard:The information collected from each
facility on their Capacity, bed availability, bed occupancy etc. is aggregated
to form a smart and intuitive dashboard operating at district level.
This dashboard allows the district administrators or the decision-makers
with the following:
·
make
informed decisions with real-time and accurate data.
·
backing
or supporting their decision at any point by concrete evidence of real scenario
of the field
·
predicting
and preparing for contingencies based on the trend of demand or load on the
healthcare system. This helps with preparedness.
This dashboard is also made publically available so that:
the public may act more responsibly since they have evidence
to the fact that their health system is under immense load
the public can expect more accountability from the
administrators because of increased transparency.
Capacity Management :
Notice Board
This section deals with the Capacity Management aspect of
CARE at the facility level
How to send
notifications to facility
STEPS TO SEND MESSAGES
TO FACILITY
·
Click
on “Facilities” tab
·
Identify
the facility and click on the “Notify” button.
·
Type
the message on the pop-up window and click “Send Notification”.
·
A
confirmation message will be displayed on the right corner of the screen that
the facility is notified.
STEPS TO SEND MESSAGES
TO FACILITY
·
Click
on the “Notice Board” tab.
·
All
the messages from district/state admin will be displayed on the notice board
along with the date and time of message.
·
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